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Do It Online

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • book or cancel appointments online
  • renew or order repeat prescriptions online
  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices

How to sign-up

For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up

Appointments

There are now a variety of appointments that are available to book online.

Blood Appointments

There are appointments available for patients that have been advised by their clinician to have a blood test. If there is no appointment available you can book an appointment at the phlebotomy service based at 476-478 Landseer Road Ipswich on 03331032220 or https://www.esneft.nhs.uk/service/bloodtests/ .

Healthcare Assistant (HCA)- 20 minute AM appointment

Please book these appointments if you have received a letter informing you that you need to book a 20 minute HCA AM appointment. Please indicate the nature of the appointment e.g. Hypertension.

Healthcare assistant (HCA)- 10 minute PM appointment

Please book these appointments if you have received a letter or phone call asking you to book an appointment for a blood pressure check.

Healthcare assistant (HCA)- 20 minute PM appointment

Please book these appointments if you have received a letter informing you that you need to book a 20 minute HCA PM appointment. Please indicate the nature of the appointment e.g. Asthma.

Nurse early appointment

If you need an early appointment then a nurse can see you between 7.30AM and 08.00 AM These appointments can be booked for

Pill Checks(female only)

Smears (female only)

Removal of sutures or clips

Simple dressings.

 If you require an early nurse appointment for any other reason please call the care navigators at the surgery who will assist you.

GP – 10 minute appointment

There are appointments available for patients to book in advance for a 10 minute face to face consultation with a GP. When booking, please indicate the nature of the problem that you would like the clinician to discuss with you.

The care navigators will regularly check the booked appointments and will contact you if they need to move or change the appointment.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website