Welcome to Felixstowe Road Medical Practice

Welcome to our practice website.  We aim to provide all of our patients with a comprehensive range of healthcare services covering one-off problems to longer term illnesses.  Feel free to explore the site and find out how you and your family can benefit from our personal and professional approach to healthcare provision.

Face Coverings

Please note that it is our policy to require patients to wear face coverings whilst in our building.

Face to Face Appointments

You may have seen on the news that from Monday 17th May, doors at GP practices are 're-opening'. As you will know, our GP practice has been open throughout the pandemic, offering patients telephone and online appointments, with face to face consultations available for those who need them. This was in line with national requirements to keep patients safe, whilst COVID infection rates were high and before the vaccination was widespread.

GP practices are now being encouraged to offer patients a choice of whether they would like  remote or face to face consultation. However, before we have more people coming into the surgery to see us in person, we need a bit of time to put in place measures to keep everyone safe. As we wait for further national guidance on doing that, we ask that patients continue to contact us by phone or online as you have been doing. We are facing unprecedented demands for our services and will need to continue to adjust how we use our clinicians' time to best support our patients - particularly those who need us the most.

We will keep you updated as soon as we are clear about how we can re-open our reception areas safely.

Thank you for your support. 

Covid-19 Vaccine

Limited supplies of the Covid-19 vaccine have started to arrive in Suffolk.

At present, those surgeries that have received vaccines are only able to immunise patients aged 80 or over.

There is not yet enough vaccine for everyone in this age bracket to receive it, so "at risk" patients are being prioritised.

Please DO NOT call the surgery to ask when you will be able to receive you vaccination.

Rest assured that we will contact you when we are able to vaccinate you.

Please see the attached document from Suffolk GP FED regarding the Covid-19 vaccination programme 

Suffolk GP FED Covid-19 Vaccination Programme

Your GP surgery is unable to offer you a certification of Covid vaccination, a vaccination passport or a letter to prove you have been vaccinated against Covid-19.

You can, however, find details of all your vaccinations on the NHS App: https://www.nhs.uk/nhs-services/online-services/nhs-app/

Proof of vaccination documents have not yet been developed, and, as such, cannot be provided by your GP.

As soon as we have further information we will share it with you.  

If you have any queries regarding your covid vaccination please call the covid vaccination helpline on 0344 257 3961

Corona Virus

The NHS in Suffolk and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

For general information on Corona Virus please visit https://www.nhs.uk/conditions/coronavirus-covid-19/

If you are concerned that you may have Corona Virus or may have come in contact with someone who has, please go to https://111.nhs.uk/service/covid-19 or call 111 if you cannot access online.  

Do NOT go to a GP surgery, community pharmacy or hospital. Stay indoors and avoid close contact with other people. 

Please note that at present we are unable to offer online appointment booking - please telephone our reception team on 01473 719112 to make an appointment

Named Accountable GP

All patients at the practice have a named accountable GP on their clinical record.  Your named GP has overall responsibility for your care but you may see any GP of your choosing at the surgery.  If you wish to find out who your named GP is, please ask at reception.

CQC inspection

The Practice is pleased to announce that the Care Quality Commission has rated our services as Good following their inspection in November 2019.  For the complete report, please go to the CQC's website or click on the link below.

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Patient Participation Group

The Practice set up a Patient Participation Group several years ago to represent patient views on issues. We would now like attract to a few more members to the group. You can be any age,  gender, and from any ethnic background. Our only requirement is that you are one of our patients. If you can spare a few hours, 2-3 times a year and would be interested in joining our PPG, please contact the Practice Manager.