Noticeboard

Cancelling your Appointment

 

If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

Change of Address

Please let us know if you change of your name, address or telephone number or any other circumstance which may affect the practice.

If you move to an address outside the practice area, we will ask you to register with a practice that covers your new address.

Do It Online

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • book or cancel appointments online
  • renew or order repeat prescriptions online
  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

SystmOnline

If you have signed up for SystmOnline, you can access the website here

How to sign-up

To sign up, please complete the following form, and bring with you a piece of photo ID (e.g. passport, driving licence), and something with your address on e.g. a bank statement (but not a gas or electric bill). If you do not have any of these, or if you need further information, please contact our reception team who will be happy to assist you.

Online Registration Form

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices

Appointments

Corona Virus

Please note at this time we are unable to offer online appointment booking - please telephone our reception team on 01473 719112 to make an appointment.

Blood Appointments

There are appointments available for patients that have been advised by their clinician to have a blood test. If there is no appointment available you can book an appointment at the phlebotomy service based at 476-478 Landseer Road Ipswich via https://www.swiftqueue.co.uk/login_splash.php or by phoning on 03003035299, alternatively you can use  https://www.esneft.nhs.uk/service/bloodtests/  and choose the service you require.

Healthcare Assistant (HCA)- 20 minute AM appointment

Please book these appointments if you have received a letter informing you that you need to book a 20 minute HCA AM appointment. Please indicate the nature of the appointment e.g. Hypertension.

Healthcare assistant (HCA)- 10 minute PM appointment

Please book these appointments if you have received a letter or phone call asking you to book an appointment for a blood pressure check.

Healthcare assistant (HCA)- 20 minute PM appointment

Please book these appointments if you have received a letter informing you that you need to book a 20 minute HCA PM appointment. Please indicate the nature of the appointment e.g. Asthma.

Nurse early appointment

If you need an early appointment then a nurse can see you between 7.30AM and 08.00 AM These appointments can be booked for

Pill Checks(female only)

Smears (female only)

Removal of sutures or clips

Simple dressings.

 If you require an early nurse appointment for any other reason please call the care navigators at the surgery who will assist you.

GP – 10 minute appointment

There are appointments available for patients to book in advance for a 10 minute face to face consultation with a GP. When booking, please indicate the nature of the problem that you would like the clinician to discuss with you.

The care navigators will regularly check the booked appointments and will contact you if they need to move or change the appointment.

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