Primary Care Network
We have joined a Primary Care Network to help us deliver better services. For more information click on the following link:
Primary Care Networks
Bounty Maternity Packs
You may be aware of a recent fine issued to Bounty, a pregnancy and parenting club, by the Information Commissioner for sharing information with third parties without making the public aware. You can find more information by clicking this link https://ico.org.uk/about-the-ico/news-and-events/new-and-blogs/2019/04/bounty-uk-fined-400-000-for-sharing-personal-data-unlawfully/
The practice takes privacy and lawful use of information seriously and works hard to ensure that our service providers, partners and suppliers are trustworthy and compliant and although the practice is not directly affiliated with Bounty, we have looked into the matter to provide our patients with reassurance.
Should you have any questions or concerns, please do let us know.
Felixstowe Road Medical Practice has trained their reception staff to become Care Navigators.
What Is a Care Navigator?
A Care Navigator will make sure that you get help from the right person at the right time. This could be anything from arranging contact or an appointment with your GP, Nurse Practitioner, or Practice Nurse, providing information on services within your community that could help you, or by giving you advice or information over the 'phone, perhaps saving you a visit to the practice.
To do this, Care Navigators will need to ask why you are calling, so that they can arrange the right care or support for you.
Care Navigators have been trained to keep information confidential and to provide a safe service.
Care Navigation will come into effect from 28th May 2019.
On The Day Appointment Booking
With effect from 28th May 2019 patients will no longer be able to book on the day appointments at the front desk. We request that patients wishing to make on the day appointments do so by telephone only.
Electronic Prescription Service
In November 2016, Felixstowe Road Medical Practice went live with the Electronic Prescription Service which means your prescription can be sent electronically to your nominated pharmacy.
More information can be found here
eDSM - Sharing your Medical Records
Today, electronic records are kept in all the places where you receive healthcare. These NHS Care Services can usually only share information from your records by letter, email, fax or phone. At times, this can slow down your treatment and mean information is hard to access. At the practice we use a computer system called SystmOne that allows the sharing of full electronic records across different NHS Care Services. We are telling you about this as a patient at this practice as you have a choice to make about sharing your electronic record. This is not about your Summary Care Record (SCR), it is about asking your sharing preferences regarding your electronic record. You can choose to share or not to share your electronic GP record with other NHS Care Services.
Download the eDSM Sharing Consent Form and return the completed form to the surgery so that we can update your records.
Going to University? Under 25? Important Information
All new university entrants up to 25 years old are eligible for the MenACWY vaccine. Cases caused by meningococcal W (MenW) bacteria are increasing in the UK. Teenagers and young adults have a higher risk of meningococcal W disease. The MenACWY vaccine protects against 4 meningococcal groups (A,C,W and Y). If you are starting university you should get vaccinated before you go. The vaccine is free and it may save your life.
More information can be found here