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Latest News

Care Navigation

Felixstowe Road Medical Practice has trained their reception staff to become Care Navigators.

What Is a Care Navigator?

A Care Navigator will make sure that you get help from the right person at the right time. This could be anything from arranging contact or an appointment with your GP, Nurse Practitioner, or Practice Nurse, providing information on services within your community that could help you, or by giving you advice or information over the 'phone, perhaps saving you a visit to the practice. 

To do this, Care Navigators will need to ask why you are calling, so that they can arrange the right care or support for you.

Care Navigators have been trained to keep information confidential and to provide a safe service.


Electronic Prescription Service

In November 2016, Felixstowe Road Medical Practice went live with the Electronic Prescription Service which means your prescription can be sent electronically to your nominated pharmacy.

More information can be found here

eDSM - Sharing your Medical Records

Today, electronic records are kept in all the places where you receive healthcare.  These NHS Care Services can usually only share information from your records by letter, email, fax or phone.  At times, this can slow down your treatment and mean information is hard to access.  At the practice we use a computer system called SystmOne that allows the sharing of full electronic records across different NHS Care Services.  We are telling you about this as a patient at this practice as you have a choice to make about sharing your electronic record.  This is not about your Summary Care Record (SCR), it is about asking your sharing preferences regarding your electronic record.  You can choose to share or not to share your electronic GP record with other NHS Care Services.

Download the eDSM Sharing Consent Form and return the completed form to the surgery so that we can update your records.

Going to University? Under 25? Important Information

All new university entrants up to 25 years old are eligible for the MenACWY vaccine.  Cases caused by meningococcal W (MenW) bacteria are increasing in the UK. Teenagers and young adults have a higher risk of meningococcal W disease. The MenACWY vaccine protects against 4 meningococcal groups (A,C,W and Y).  If you are starting university you should get vaccinated before you go.  The vaccine is free and it may save your life.

More information can be found here

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